We asked our employees to sum up Oliver & Co in a word and this is what they said…
Our first responsibility is to our clients, the people who use our services. Our advice has to be accurate, practical and concise. We are committed to delivering an exceptional level of expertise and service within our practice at proportionate and transparent cost.
We believe that communication is key to maintaining a strong and trusted working relationship with our clients. With that in mind, we are never complacent or arrogant. All communication with our clients will always be professional, clear, friendly and prompt.
We are an honest and approachable firm that not only welcomes feedback, but actually acts upon it.
We are 100% employee owned. We are committed to treating all of our employees equally, respectfully and fairly, irrespective of their role or seniority. We strive to ensure that every employee feels valued. Importantly, we support our staff both professionally and in times of personal crisis. Our employees are provided with worthwhile and satisfying employment in a successful business environment. As a result, our employees have opportunities to develop both professionally and personally.
We fully believe that happy employees make happy clients.
We take pride in being a socially and environmentally responsible business. We consistently endeavour to hold ourselves accountable and to have a positive impact in the wider community. We do this by supporting charities and initiatives in the not-for-profit sector, reducing our environmental impact, and by encouraging our employees to volunteer locally.
We aim to be transparent about our corporate social responsibility and actively encourage the involvement of our staff, clients and fellow businesses.