Terms & Conditions of Business

When any new business is formed, the terms and conditions, or the contractual basis the company trades under, are often neglected.

Yet, ensuring these terms and conditions are done correctly is perhaps the most important thing to consider when starting a new business.

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Why should you have terms & conditions of business?

Many businesses don’t think about their terms and conditions until it’s too late, and the lack of them has cost them money, time and aggravation. By talking to Oliver & Co, you can avoid that mistake for your business and make sure your terms and conditions are in order.

At Oliver & Co, we’ll make sure your terms and conditions are properly drafted for your business’s needs, and are correctly incorporated into all your agreements with clients, customers and suppliers so they’re legally binding and enforceable.

Legal protection through terms & conditions

The fact is that incorporating your terms and conditions into all your dealings with customers from the outset is the only way to guarantee that they’re legally binding. Failure to do this means any terms and conditions introduced at a later date may be null and void.

Even printing them on the back of an invoice or receipt isn’t enough. Only terms and conditions given to the customer at the point of a contract being made are acceptable for legal purposes and supplying them at this time will protect your business.

Bring attention to your T&Cs

We’ve put together some handy tips for you to make sure that you get your terms and conditions to your customers in the right way:

Do everything you can to bring attention to your terms and conditions
Set out your terms and conditions in every piece of marketing material you have. That includes your website, brochure and catalogue, as well as any quotes you supply
Put them on the back of invoices too, but not as an alternative
Train everyone involved in your sales process on what your terms and conditions are, and how important they are
Get them in front of your customer in as many different ways as you can

A court of law may rule against you if your terms and conditions have not been correctly implemented, should legal proceedings ever arise, leaving you out of pocket and powerless to do anything about it.

We can advise on all aspects of your T&Cs, including:

Pricing and payment terms
Interest for late payment
Exclusion or limitation of liability to customers and third-parties
How to contract with consumers rather than businesses
The retention of title to goods in the event of non-payment

To speak to Oliver & Co about our fixed-fee review and redrafting service, please call us on 01244 354697 or call in to our Chester office to make an appointment.

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Terms & Conditions of Business

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Why should you have terms & conditions of business?

Legal protection through terms & conditions

Bring attention to your T&Cs

We can advise on all aspects of your T&Cs, including:

Key contacts

Tim Polding

Hope Gill-Daintith

Amelia Loh

Get in touch