We are closely monitoring Government advice in all aspects of work. Our offices are closed to the public and our staff are now working from home. We continue to strive to provide excellent customer service in all conveyancing matters but ask that you are patient as our staff may be working flexible hours. If you have any queries, please contact your case handler by email and they will respond as quickly as they can. You can find all our email addresses here.
Supporting you in buying and selling
We are continuing to support the buying / selling process as much as possible and we will make sure that you are aware of difficulties of completing transactions in this period of lockdown.
If you have not exchanged contracts
Following advice from the Government and the Law Society we are advising those who have not exchanged contracts to wait until the period of lockdown is over, before exchange takes place.
If you have exchanged contracts
We are encouraging those that have exchanged contracts to take a practical view on the situation and extend the contractual completion date, if this can be agreed, and if the risks are clearly understood by both buyers and sellers. We are actively talking to our clients to try to find workable alternatives to completion in situations where there may be practical barriers whilst social distancing requirements are in place.
Working hard to find solutions
We understand that this is a hugely frustrating time for everyone. We will continue to be as flexible as we can and will work hard to find pragmatic solutions in situations where contracts have been exchanged but the purchase is not yet completed.
Thank you for your understanding. We will continue to follow Government and the Law Society advice and will post any updates or changes in our procedures as the situation develops. Please check in regularly on our website and social media pages for further updates.
If you have any questions regarding your case, then please contact us and we will do our best to help you.
