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Legal Futures PI Futures Conference 2024: A Day of Insight and Inspiration 

By David Owen 

The event began with a compelling session on PI reform. The importance of “doing the right thing” by victims was emphasised and it was questioned whether all those involved in the claims industry subscribe to this sentiment. This message set the tone for the day as our collective responsibility to ensure justice and fair treatment for those injured was discussed.  

Concerns around the delays and backlogs in the court system were a key focus, with attendees sharing their frustrations and hopes for future improvements. Speculation about the new government’s potential reforms added an extra layer of intrigue to the conversation. 

Addressing Practical Issues: MRO Fees and Medical Reporting 

The day progressed into more practical territory with a session dedicated to MRO (Medical Reporting Organisation) fees and various strategies to alleviate this ongoing issue were explored. Next, the speakers delved into revisions to the medical reporting process, where ideas to streamline the system and improve outcomes for claimants took centre stage. With so much change on the horizon, it was an insightful discussion that kept everyone on their toes. 

Credit Hire, Fixed Costs, and the Impact on PI Claims 

The pressing issue of credit hire in RTA claims was also tackled, along with the impact of fixed costs. These topics continue to generate much discussion in the PI sector, as we work to understand the ripple effects that these changes may have on both Claimants and firms. It was a valuable session that offered plenty of food for thought, especially as we all navigate the evolving landscape of PI law. 

The Future of Work: A Four-Day Week in Law Firms? 

One of the afternoon’s standout sessions was about a law firm’s success in implementing a four-day workweek. The concept of balancing productivity with employee well-being was a refreshing take on modern work practices. The idea certainly got me thinking – could this be a model for our future? It was a session that truly made me think differently about how we approach the work-life balance at Oliver & Co. 

Our Employee Ownership Journey: Why, How, and What’s Changed? 

Then came my big moment – presenting Oliver & Co’s journey to becoming an employee-owned company. It was a pleasure to share our story, from the initial decision to transition to employee ownership, to the practical steps we took, and the transformative impact it has had on our firm. Highlighting the benefits of this model as an exit strategy for business owners, I was thrilled to engage with an audience keen to explore new ways to shape their futures. The positive reception made this experience all the more rewarding, and I hope it planted seeds for future conversations on employee ownership in the legal sector. 

Closing Thoughts: Making Profit from PI Claims 

The day wrapped up with a session on how to make profit from PI claims. After a day of exploring reforms and solutions, this final discussion brought everything full circle, focusing on profitability and sustainability in the PI sector. It was a fitting conclusion to an insightful and engaging day. 

Networking and New Connections 

Of course, no conference is complete without networking opportunities. Between sessions, I had the chance to visit various stands, meet new people, and catch up with old colleagues. It was a fantastic chance to exchange ideas and strengthen professional relationships. 

A Day Well Spent 

The Legal Futures PI Futures Conference 2024 was a day filled with fresh insights, stimulating discussions, and exciting possibilities for the future. I left feeling inspired and proud of the work we do, especially as pioneers of the employee-owned model in the legal industry. Here’s to continuing the conversation and finding new ways to move our sector forward! 

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