Faulty Product Case Study – £5,000 in Compensation

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We won £5,000 for Miss M following her purchase of a faulty exercise ball.

We have been successful in recovering compensation of £5,000 for Miss M from Chester who was injured whilst using a defective exercise ball.

Miss M purchased the ball from a supermarket. Unfortunately, it suddenly exploded during use and Miss M fell to the ground and injured herself. She was taken to the hospital and diagnosed with damage to her coccyx and lower back. We initially submitted a claim to the supermarket under the Sale of Goods Act 1979 and Consumer Protection Act 1987.

The supermarket denied responsibility for the accident throughout the case so we submitted a claim to the manufacturers under the Supply of Goods and Services Act 1982 and Consumer Protection Act 1987. Eventually, liability was admitted by the manufacturers. We received an offer of settlement for our client. We negotiated a settlement of £5,000 for our client.

To learn more about how to claim following an accident due to a faulty product please click here.

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